Category Research studies

THE IMPACT OF THE INTERNET AND SOCIAL MEDIA ON STUDENTS’ APPROACH TO COMMUNICATION AND PERCEPTION IN THE EDUCATIONAL PROCESS

ABSTRACT: The integration of the Internet and social media into daily life has profoundly transformed not only access to information but also individual perceptions and behaviours. This pervasive digital presence, particularly amongst younger generations, has been associated with a decline…

THE MODERN SLOVAK FAMILY: YOUNG PEOPLE’S EXPECTATIONS VERSUS REALITY AS REFLECTED IN MEDIA AND STATISTICAL DATA

ABSTRACT: Our research indicates a clear need to attract the attention of society to the role a family plays in it. Systematisation of the special literature and approaches for solving the problem connected with the family indicates that it commonly…

AUTHENTICITY AND POLITICAL CORRECTNESS: THE ROLE OF COMMUNICATION STRATEGIES IN CONTEMPORARY POLITICAL DISCOURSE

ABSTRACT: This study examines the relationship between political correctness and authenticity in contemporary political communication, focusing on how deviations from political correctness norms shape public perception and political polarisation. Through a comparative qualitative analysis of selected public statements and media…

CUSTOMER RELATIONSHIP MANAGEMENT AND COMMUNICATION IN SUSTAINABLE HOTEL PRACTICE

ABSTRACT: This study explores how hotels in Slovakia use Customer Relationship Management (CRM) as a communication-driven strategy to build and maintain guest relationships. CRM is examined as a framework that integrates multiple communication channels and touchpoints to enhance guest satisfaction,…